Shipping & delivery
UK
Standard delivery: Royal Mail (3-5 working days) - £5.00
Next Day delivery: DHL (orders before 12pm)- £7.00
If you need your delivery sooner than the available options please email us at contact@aylaswim.com and we will do our best to accommodate your time frames.
EUROPE
RM (4-6 working days depending on country) - £7.50
DHL Express (1-2 working days) - £25.00
Please note: Unfortunately since the UK has left the EU there may be taxes due on your items. You will be contacted by the shipping provider and it is your responsibility to pay these. Please email contact@aylaswim.com with any queries before you place your order.
US
Royal Mail (7-10 working days) - £7.50
DHL Express (2-3 working days) - £10.00
Please note customer is responsible for all duty and taxes incurred.
REST OF WORLD
RM (10 working days) - £7.50
DHL Express (6 working days)- £25.00
Please note customer is responsible for all duty and taxes incurred.
Please note we cannot currently send orders to Russia
UK ORDERS
Processed and shipped using Royal Mail to arrive within 5 working days (unless Next day delivery option is selected). Orders are in transit business days only. Sometimes processing may take longer, however, depending on our ability to meet the prevailing order volume. We do our very best to keep up with our stock, but due to demand, some items may be purchased on backorder and may be delayed. In the event of shipping delays for any reason we will inform you via e-mail as soon as possible.
EU ORDERS
We currently offer RM tracked delivery to EU countries which can take up to 6 working days.
Ayla Swim LTD is not responsible for any customs fees or duties incurred on shipments as these are the responsibility of the purchaser. Please check with your local customs office about rules and regulations that may apply to you. We cannot refund the order if you refuse to pay the taxes.
US & INTERNATIONAL ORDERSWe currently offer RM tracked shipping internationally which can take up to 10 working days. Express orders are fulfilled by DHL Express. Ayla Swim LTD is not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser. Please check with your local customs office about rules and regulations that may apply to you. A helpful link to calculate how much you will be charged for customs depending on your country is dutycalculator.com. Please note, however, even with these shipping methods, transit times may vary due to customs delays. If you’re having trouble with your order, please don’t hesitate to contact us.
For any questions about your order, please email contact@aylaswim.com